Onsite IT Support Technician | Onsite Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing critical onsite IT support for one of Germany's leading IT service providers, managing over 600,000 IT workplaces globally. The Onsite IT Support Technician will be responsible for the installation and maintenance of notebooks, printers, and peripheral equipment, as well as diagnosing and resolving faults across Windows, network, and hardware environments. Key daily tasks include processing support requests via ticketing systems, documenting solutions, setting up new workstations, and assisting with rollouts and migrations. Candidates should possess a vocational qualification in IT System Integration or comparable experience, strong troubleshooting skills with clients and mobile devices, and proficiency in Windows, Active Directory, and standard software. The position offers an attractive, above-standard salary and long-term perspectives within a renowned company.
Required Skills
Education
Vocational qualification as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or comparable qualification
Experience
- Completed vocational training as an IT Specialist for System Integration or comparable qualification
- Several years of professional experience in IT Support (for career changers)
- Experience in troubleshooting Clients, Printers, and Mobile Devices
Languages
Additional
- Valid driver's license (PKW Führerschein)
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