IT Administrator | IT Administrator (m/w/d)

Job Summary

This role involves providing essential IT Administration support for a major European IT service provider, specifically assisting the end customer ITZ Bund. Day-to-day responsibilities include managing and supporting events and training sessions, which involves setting up, maintaining, and replacing hardware, including cabling and device provision. A core part of the job is managing IT incidents by processing tickets within the First and Second Level Support using ServiceNow. Furthermore, the administrator will be responsible for the maintenance and administration of training networks, servers, backend structures, and VLAN configurations, as well as diagnosing and resolving network and hardware issues (e.g., ports, cables, IP conflicts). The ideal candidate must have completed vocational training as an IT Specialist for System Integration or equivalent, possess experience in First/Second Level Support and deployment solutions, and have excellent German language skills and a clean criminal record.