IT Support Specialist | 1125 - Fachdienst EDV - IT Support Spezialist (m/w/d)
LANDRATSAMT Neckar-Odenwald-Kreis
Job Summary
Join a motivated IT team in Mosbach as an IT Support Specialist, taking on a versatile and challenging role focused on ensuring smooth daily IT operations. You will serve as the primary contact for users regarding technical issues and disturbances, handling support requests from acceptance to independent resolution via phone, writing, and in person. Key responsibilities include managing client systems (Microsoft Windows), mobile devices (Smartphones), and office peripherals (printers), including installation, configuration, and administration. The role also requires active participation in various IT projects, such as system migrations and software integration, alongside managing the procurement and inventory of IT hardware. Candidates should possess a relevant IT qualification (e.g., IT Systems Electronics Technician or IT Specialist in System Integration) or at least three years of relevant professional experience, excellent hardware knowledge, and a service-oriented approach. This is an attractive, permanent, full-time position offering a high degree of autonomy and public sector benefits.
Required Skills
Education
Completed vocational training as an IT Systems Electronics Technician, IT Specialist in System Integration, or State-Certified Computer Scientist. Relevant certifications accepted as an alternative.
Experience
- 3+ years of relevant professional experience (alternative qualification route)
- Experience in First-Level Support
Languages
Additional
- Class B driver's license required; willingness to use a private vehicle for business trips (with cost reimbursement); willingness to work outside of normal business hours.
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