First-Level IT Support Specialist | First-Level-Support (m/w/d), Grafschaft
Bundeswehr Standort
Job Summary
This role involves providing essential first-level IT support within the Bundeswehr's IT Services Command in Grafschaft. The specialist will operate the User-Help-Desk for the MilNw Community of Interest and the Federated-Service-Desk for BGX Brussels, prioritizing and resolving IT issues. Key responsibilities include conducting error analyses, identifying root causes, researching solutions, and implementing fixes for various IT-specific procedures. The position requires participation in shift duties and continuous professional development through training. This is an attractive opportunity for IT professionals seeking a stable, full-time, permanent position within a structured environment, offering competitive public sector compensation and benefits.
Required Skills
Education
Completed vocational training as an IT Specialist (Application Development / System Integration), Technical IT System Specialist, IT System Management Assistant, IT System Electronics Technician, or comparable qualification.
Experience
- Professional experience in IT support or related fields
- Experience with shift work is required
Languages
Additional
- Must uphold the liberal democratic basic order as per the German Basic Law. Willingness to undergo a health suitability assessment and an extended security clearance (Ü3 level) as per the Federal Security Clearance Act. A successful Ü3 security clearance is mandatory for permanent employment. Possession of a Class B driver's license and a Bundeswehr Class B driver's license (or willingness to acquire both) is desired, along with consent to drive official vehicles. The position is expected to be filled by December 1, 2025.
More Jobs from Bundeswehr Standort
IT Technician | Informationstechniker / Informationstechnikerin (m/w/d)
Aug 12, 2025
This role is for an IT Technician providing 2nd-level support and system administration for a major ...
Technical Specialist for Building Automation and IT Systems | Techn SondFachk
Aug 11, 2025
This role involves operating, maintaining, programming, and administering building automation system...
Information and Telecommunication Systems Electrician | Informations- und Telekommunikationssystem-Elektronikerin / Elektroniker (m/w/d)
Aug 5, 2025
The Bundeswehr is seeking an Information and Telecommunication Systems Electrician to join the Speci...