IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role is an excellent opportunity for a service-oriented IT professional to join TSR Group, a specialist in metal recycling and part of the REMONDIS Group, contributing to resource protection and climate action. The IT Support Specialist will be responsible for providing 1st and 2nd-level support, focusing on structured troubleshooting to deliver fast and lasting solutions for users. Day-to-day tasks include analyzing and documenting support requests, managing IT services like hardware procurement and user account administration, and ensuring smooth system access through user and authorization management. The ideal candidate will have completed vocational training in IT, possess strong knowledge of Microsoft operating systems, Office applications, client-server applications, and network technologies (TCP/IP, DHCP, DNS), and be eager to participate in IT projects and infrastructure development. The position offers a permanent contract, flexible working hours, home office options, and attractive compensation, making it a secure and meaningful career path.