Operations Senior Expert (Process Analysis & Automation) | Operations Senior Expert (Prozessanalyse & - automatisierung) (d/m/w)

Job Summary

This Senior Expert role within the Private Banking division focuses on driving digital transformation by automating, digitizing, and optimizing business processes within Service Solutions & Operations. The successful candidate will analyze complex business processes, from customer request through fulfillment, and identify opportunities for optimization and intelligent automation. Day-to-day tasks include defining requirements, modeling technical implementations, and managing the entire lifecycle of established automation solutions, collaborating closely with business and IT departments. This position is crucial for scaling automation platforms and significantly contributing to the bank's strategy by enhancing customer experience and operational efficiency, making it an attractive opportunity for professionals skilled in process optimization and automation technologies.