IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role involves working as an IT Service Technician in Hamburg for a growing IT consulting firm specializing in information and communication technology services. Day-to-day responsibilities include providing comprehensive support to end-users regarding operating systems, hardware, local applications, client peripherals, and mobile devices. Key tasks also encompass the setup, dismantling, and replacement of hardware components, processing incoming IT requests, managing incident reports, and overseeing asset maintenance. The ideal candidate will have completed vocational training in IT System Integration, IT Systems Electronics, or a comparable field, coupled with initial professional experience using ticket systems and potentially asset management. Strong administration skills for Windows Workstations and Notebooks with customer-specific software are essential. This position offers a stable, full-time role with predictable working hours, a supportive team environment, and excellent opportunities for professional development.