Business Solution Architect Automotive | Business Solution Architect (m/w/d) Automotive (1402)

Job Summary

This role is a key position within a project team in Mannheim, focusing on optimizing IT service systems, specifically for warranty processing in the automotive industry. The Business Solution Architect will be instrumental in developing and implementing tailored business and IT architectures to efficiently support complex processes and drive digitalization. Day-to-day responsibilities include defining IT solutions, creating strategy for goodwill and warranty settlement, preparing management decision documents, and actively supporting process harmonization across divisions. The ideal candidate possesses a degree in Computer Science, Engineering, or a related field, coupled with international IT project experience, especially in After Sales and Service Management within the automotive sector. Proficiency in agile methodologies (Scrum, Kanban) and project tools like JIRA and Confluence, along with fluent German and English skills, are essential for success in this challenging and rewarding full-time, permanent position.