IT Support Specialist | IT-Support Spezialist (m/w/d)

Job Summary

This role involves providing essential 1st and 2nd Level IT support to clients, focusing on resolving technical issues and ensuring smooth system operations. The specialist will handle customer communication professionally via phone, email, and ticketing systems, analyzing and resolving system disruptions efficiently. Key responsibilities include technical support for SAP applications within system administration, as well as contributing to the administration of Microsoft products, Windows, and Linux systems. Candidates should possess a background in IT system integration or a comparable qualification, coupled with foundational knowledge of Windows and Unix/Linux systems, and professional experience in system administration, ideally including SAP support. This position offers an attractive opportunity to work on exciting projects for major IT solution providers, focusing on optimizing IT infrastructures and enhancing support and security measures, all while benefiting from a permanent contract and flexible working options.