Digital Service Manager | Digital Service Manager (m/w/d)

Job Summary

As a Digital Service Manager at FERCHAU, you will be responsible for bridging the gap between technical IT operations and business requirements within the workforce management sector. Your day-to-day activities involve coordinating IT operations, ensuring the high quality of user stories in collaboration with specialist departments, and overseeing the entire release management lifecycle. You will take ownership of testing activities, manage service tickets through analysis and resolution, and authorize the deployment of new features into production. This role is ideal for a professional who thrives in agile environments and enjoys balancing technical coordination with service management. The position is particularly attractive due to its long-term stability, offering an unlimited employment contract, flexible working hours with mobile work options, and a comprehensive benefits package including holiday and Christmas bonuses, as well as extensive professional development opportunities.