Senior IT Service Technician | Senior IT Servicetechniker (m/w/d)

Job Summary

This role is for a Senior IT Service Technician based in Munich, focusing on supporting the IT infrastructure of a prestigious, internationally successful law firm. Day-to-day responsibilities involve providing 1st and 2nd Level Onsite Support, handling end-user support, and instructing users on various IT services. The technician will manage a wide range of client-side products and peripherals, including PCs, notebooks, tablets, printers, projectors, and mobile devices (iOS/Android). Key tasks also include software support for deployed applications and setup/maintenance of video conferencing systems like Teams and Zoom. The ideal candidate possesses strong knowledge of hardware, current Microsoft operating systems (especially Windows 10), and MS Office applications. This position offers a stable, full-time contract with regular working hours, flat hierarchies, and excellent prospects for long-term employment, making it an attractive opportunity for experienced IT professionals seeking a challenging and valued role.