2nd Level Remote Support Technician | Servicetechniker 2nd Level Remote Support (m/w/d)

Job Summary

This role involves providing high-quality technical support for IT workstations at a major automotive manufacturer. As a 2nd Level Remote Support Technician, you will be responsible for managing escalation processes and resolving support tickets for end-users both within Germany and at international locations. Your day-to-day tasks include administering Windows 10 environments, managing mobile devices, and supporting Linux and OSX systems. The position offers a hybrid work model with remote support options following an intensive initial training period. This is an excellent opportunity for IT professionals seeking a long-term perspective in a dynamic environment, starting via temporary employment with a clear option for permanent takeover. The role is particularly attractive due to its international scope and the chance to work with a diverse range of hardware and operating systems within the automotive industry.