Onsite Industrial Support Service Technician | Servicetechniker Onsite Support Industrial (m/w/d)

Job Summary

This role is an excellent opportunity for a skilled Service Technician to provide critical onsite IT support within a high-technology aviation environment in Bremen. The professional will be responsible for ensuring seamless support for Windows clients (10/11 Enterprise), iOS devices, network, and telecommunication systems directly at the customer's production site. Key daily tasks include executing IT support based on ticket specifications and project requirements, efficiently processing incidents using the client's incident management tool, and providing specialized 2nd Level Support focused on the industrial production environment. The ideal candidate must possess strong diagnostic skills, particularly with driver diagnosis, log analysis, and system protocols, coupled with experience in BitLocker, IP networking, and BIOS upgrades. Strong logical thinking, proficiency in PowerShell or Batch File Scripting, and excellent teamwork are essential for success in this demanding role.