IT System Administrator, Service Management | IT Systemadministrator (m/w/d) Service Management

Job Summary

This role seeks an IT System Administrator specializing in Service Management to join a leading company in innovative welding solutions near Munich. The administrator will be crucial in managing and evolving the central IT infrastructure, leading implementation projects for new IT solutions, and ensuring the smooth operation of software installations and maintenance. Day-to-day responsibilities include optimizing IT support processes, handling 1st and 2nd Level ticket management efficiently, and providing user support for technical inquiries within the IT Service Management framework. The ideal candidate holds a degree or equivalent qualification in IT System Integration, possesses 3-5 years of experience in IT Support, and demonstrates strong analytical thinking and service orientation. Proficiency in German and good English skills are required, along with knowledge of Microsoft environments, hardware, and cloud technologies. This position offers a competitive salary up to €70,000, flexible working hours, and the option for mobile work, making it an attractive opportunity for a dedicated IT professional.