IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Dec 28, 2025
Full-time
Permanent

Job Summary

This role as an IT Service Technician in Hamburg involves being the central point of contact for user support, managing diverse system landscapes, and providing targeted problem resolution. Day-to-day tasks include performing hardware rollouts, delivering IT Workplace Services, and providing ticket-based Onsite Support for Windows Clients. The technician will also handle Industrial IT Support for specialized equipment like Panel PCs, scanners, and terminals, and be responsible for cabling and setting up standard business hardware. Key qualifications include a relevant IT education, knowledge of current Windows operating systems, networking fundamentals (Layer 1-3, switching), and experience with hardware assembly and cabling. This position is initially temporary employment with a strong option for permanent takeover, offering career development opportunities and a family-friendly corporate culture.

Required Skills

Education

IT apprenticeship or equivalent qualification

Experience

  • Professional experience with current Windows operating systems
  • Professional experience in networking environments (Switching and Layer 1-3)
  • Experience in setting up and cabling business hardware
  • Professional experience working with ticket systems

Languages

German (Fluent)English (Basic)

Additional

  • Class B driving license required, Willingness to be on call (Rufbereitschaft), Weekly travel to customer locations