2nd Level Support Specialist with Programming Skills | 2nd Level Support (m/w/d) mit Programmierkenntnissen

Job Summary

This role is ideal for an IT professional specializing in 2nd Level Support who possesses strong programming and development skills. The specialist will be crucial in analyzing and resolving complex IT disruptions, collaborating closely with external service providers and software manufacturers, and driving the ongoing digitalization of internal processes. Key responsibilities include specifying requirements for IT applications from internal departments, creating technical concepts and specifications (Pflichtenhefte), and actively managing and planning small projects. The ideal candidate has a background in IT application development or computer science, professional experience, ideally within the logistics sector, and familiarity with technologies like C#, MS SQL, and ASP.NET. This position offers the opportunity to develop individualized solutions, optimize existing IT systems, and potentially transition to a permanent role within a leading European logistics and transport solutions provider.