Onsite IT Support Specialist | Onsite Supporter (m/w/d)

Job Summary

The Onsite IT Support Specialist in Gernsbach acts as the primary technical point of contact, ensuring stable systems and providing rapid assistance for all IT challenges. Day-to-day responsibilities include processing support requests across First and Second Level Support, collaborating with internal IT teams and external service providers, and actively participating in IT projects, particularly those involving mobile devices. A key focus is on managing end-user hardware (laptops, desktops, phones), documenting technical issues, and proactively identifying process improvements. The ideal candidate holds a qualification as an IT Specialist (System Integration) or a degree in Computer Science, coupled with professional experience in the IT sector. This role is attractive as it offers the chance to join a leading IT consulting firm, providing innovative solutions to mid-sized companies, with the potential for permanent employment after an initial temporary contract.