Field Service Technician | Fieldservicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an experienced Field Service Technician focusing on on-site support for client and printing systems within the Nuremberg/Middle Franconia region. The successful candidate will be responsible for planning and executing hardware exchanges, diagnosing and resolving hardware and software errors, and providing essential Second Level Support. Daily tasks include troubleshooting complex issues, handling warranty claims, performing data recovery, assisting with system rollouts, and installing and configuring PCs and notebooks. Key requirements include a completed vocational training or extensive professional experience in Second Level Support, practical knowledge of various printer brands (HP, Lexmark, Samsung), and expertise in repairing and commissioning hardware, including mainboard replacements. This position offers a secure, long-term perspective, a company car, flexible working hours, and opportunities for professional development within a service provider specializing in redundant network environments.
Required Skills
Education
Completed vocational training in a relevant field (e.g., IT, electronics) or equivalent professional experience.
Experience
- Completed vocational training or equivalent qualification
- Several years of professional experience in Second Level Support
- Practical experience in handling printers and network environments
- Experience in fault clearance and troubleshooting of hardware and software
- Experience in the repair and commissioning of hardware, including mainboard replacement
Languages
Additional
- Driving License Class B (required for field service work).
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