IT Administrator | IT Administrator (m/w/d)

Job Summary

This role involves providing essential IT Administration support for a major European IT service provider, specifically assisting the end customer ITZ Bund. Day-to-day responsibilities include managing events and training sessions, setting up and supporting associated hardware, and handling hardware installations and replacements. A core function is processing 1st and 2nd Level Support tickets using ServiceNow. The administrator will also be responsible for maintaining training networks, servers, backend structures, and VLAN configurations, as well as diagnosing and resolving network and hardware issues like port, cable, and IP conflicts. Candidates must have a completed vocational training in IT System Integration or equivalent, professional experience in 1st and 2nd Level Support, proficiency with Windows 10/11, and basic knowledge of networking and software licensing. This position offers excellent career prospects, modern workplaces, and a structured work schedule (Mon-Fri, 8:00–16:30).