Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

This role involves providing essential onsite IT support for a major client in Karlsruhe, acting as the primary interface between the client's internal IT department and end-users. Day-to-day responsibilities include performing local hardware and software support, analyzing and resolving disruptions in both areas, and ensuring continuous operation and high service quality. The ideal candidate holds a completed qualification as an IT Specialist for System Integration, an IT System Electronics Technician, or a comparable background, coupled with professional experience in 1st and 2nd level onsite support. Proficiency in MS Office, Active Directory, and networking fundamentals (DHCP, Firewalls) is required. The position demands strong communication skills, a high degree of personal responsibility, and a customer-oriented approach, making it an attractive opportunity within one of Germany's leading IT service providers.