Onsite IT Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Potsdam, Brandenburg, Deutschland
Published Dec 23, 2025
Full-time
Permanent

Job Summary

This role involves providing essential onsite IT support for a leading German IT service provider, focusing on field service operations in the Potsdam area. The successful candidate will be responsible for the installation, maintenance, and troubleshooting of hardware (desktops, notebooks, printers, mobile devices) and software, as well as network issue resolution. Key daily tasks include managing service requests via a ticketing system, setting up and dismantling workstations, and providing user instruction and data backup services. A strong background in Active Directory and standard hardware troubleshooting is required, alongside excellent German language skills and a Class B driver's license for regional travel. This position offers an attractive, above-tariff salary and long-term career perspectives within a reputable company.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or equivalent qualification

Experience

  • Several years of professional experience in Onsite Support
  • Professional experience in troubleshooting
  • Very good knowledge of Active Directory
  • Very good knowledge of standard hardware

Languages

German (Fluent)

Additional

  • Class B Driver's License; Willingness to travel within the Potsdam area