Onsite IT Support Technician | Onsite Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing essential onsite IT support for a leading German IT service provider, focusing on field service operations in the Potsdam area. The successful candidate will be responsible for the installation, maintenance, and troubleshooting of hardware (desktops, notebooks, printers, mobile devices) and software, as well as network issue resolution. Key daily tasks include managing service requests via a ticketing system, setting up and dismantling workstations, and providing user instruction and data backup services. A strong background in Active Directory and standard hardware troubleshooting is required, alongside excellent German language skills and a Class B driver's license for regional travel. This position offers an attractive, above-tariff salary and long-term career perspectives within a reputable company.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or equivalent qualification
Experience
- Several years of professional experience in Onsite Support
- Professional experience in troubleshooting
- Very good knowledge of Active Directory
- Very good knowledge of standard hardware
Languages
Additional
- Class B Driver's License; Willingness to travel within the Potsdam area
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