IT Support Specialist | IT Support (m/w/d)

Job Summary

This is an opportunity to join one of Europe's leading IT service providers, focusing on delivering comprehensive soft- and hardware support for a major end client, Bayer AG. The role is permanent and full-time, offering excellent career stability and growth potential within a modern, flat-hierarchy environment. Day-to-day responsibilities include the analysis, repair, and troubleshooting of hardware and software faults across various devices, alongside proactive system maintenance such as patching and antivirus updates. You will also be responsible for critical tasks like maintaining Support and GxP documentation, managing assets, and coordinating with external manufacturers and suppliers, including risk management. Candidates must possess a strong technical background, experience in network infrastructure, and the ability to manage small technical teams. Fluency in both German and English is mandatory for success in this client-facing role.