Customer Support Specialist | Customer Support Specialist (m/w/d)

Job Summary

This role involves serving as the primary point of contact for both national and international customers, handling inquiries independently and providing professional resolutions. A core responsibility is the autonomous processing and management of customer orders and contracts, leveraging prior experience in order fulfillment. The specialist will coordinate closely with internal departments, including sales, to ensure seamless operational flow and maximize customer satisfaction. Key requirements include a completed commercial apprenticeship or equivalent qualification, proven experience in customer support and order processing, and proficiency in SAP systems and MS Office applications. This is an exciting opportunity to join an expanding engineering and IT service provider on a permanent contract, contributing directly to optimized collaboration and enhanced customer relations.