IT Systems Specialist / Business Analyst | Systeminformatiker/in

Job Summary

This role is ideal for an experienced IT professional specializing in Business Analysis and Systems Support, acting as the primary point of contact for internal clients regarding the IT service portfolio. Key responsibilities include the technical and functional support of specialized railway vehicle maintenance software (SAM), conducting requirements analysis and documentation using both agile and classical methods, and coordinating external service providers. The specialist will also handle release planning, application testing, and provide proactive IT consulting and managerial decision support. Candidates should possess a relevant IT education (e.g., FH, HTL, or equivalent vocational training) and proven experience in Business Analysis, ideally with knowledge of railway vehicle maintenance or industrial software. The position requires strong presentation skills, customer orientation, and excellent German language proficiency, with project management and second-level support duties rounding out this challenging and varied role.