Process Specialist, Repair Services | Process Specialist (m/w/d) Repair

Job Summary

The Process Specialist will be crucial in optimizing and digitizing existing service and repair processes, focusing heavily on automation and efficiency improvements. Day-to-day responsibilities include streamlining commercial processes, automating customer communication, and expanding automated data evaluations and ad-hoc analysis. The role involves acting as a Key User for SAP (ERP) support, managing interfaces with Microsoft Office products (especially Excel), and participating in both local and corporate projects. A successful candidate will possess a degree in Business Administration or Business Informatics, practical experience in digitalization and project management, and excellent analytical and communication skills. This position offers the opportunity to shape the future of urban mobility within a stable, market-leading company known for its commitment to innovation and high ethical standards.