Onsite IT Support Specialist | Onsite Supporter (m/w/d)

Job Summary

This role is perfect for a proactive and service-oriented IT professional ready to be the primary, on-the-ground technical resource for employees and clients. As an Onsite IT Support Specialist, you will be the 'IT Hero' responsible for tackling hardware and software issues directly at the workstation, ensuring smooth daily operations. Key responsibilities include the installation, configuration, and maintenance of IT equipment, performing rapid fault analysis, and documenting solutions. The ideal candidate possesses a relevant IT qualification and proven experience in onsite support, coupled with strong knowledge of Windows and/or macOS environments, networking fundamentals, and mobile device management. This position offers a dynamic work environment, opportunities for professional development, and the chance to collaborate closely with 2nd Level Support and other IT specialists on exciting projects and rollouts, making it an attractive step for those looking to advance their career in technical support.