Technical Customer Contact / Pre-Sales Engineer | Technischer Kundenansprechpartner / PreSales Engineer (m/w/d)
FERCHAU GmbH Niederlassung Darmstadt
Job Summary
This role seeks an ambitious Technical Customer Contact / Pre-Sales Engineer to drive technological progress by connecting innovative solutions with clients, primarily in plant engineering. Day-to-day responsibilities include structured analysis of customer requirements via phone, email, and on-site visits, conducting initial technical evaluations considering structural conditions and normative specifications, and developing preliminary concepts and initial quantity structures for quotations. The engineer will coordinate closely with internal technical departments and external partners, ensuring solutions are assessed against relevant standards and guidelines. Key qualifications include a technical background (e.g., Electronics, Mechatronics Technician, or degree in Electrical Engineering, HVAC, or Safety Technology), experience in fire protection systems, building services (TGA), or industrial automation, and knowledge of relevant industry standards (DIN 14675, VDE 0833, VdS). This position offers high job security through an unlimited contract and diverse development opportunities.
Required Skills
Education
Completed technical vocational training (e.g., Electronics Technician/Mechatronics Technician) with further training as a Technician, or a university degree (Electrical Engineering, Building Services Engineering, Safety Technology, or similar)
Experience
- Experience in fire protection systems construction, building services engineering (TGA), or industrial automation
- Knowledge concerning fire alarm and extinguishing systems
- Proficiency in reading technical plans (schematics, floor plans, cable/pipe routes)
Languages
Additional
- Willingness to pursue certification training regarding relevant norms and guidelines
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