Service Technician – IT Hardware / Printers & Scanners | Servicetechniker (m/w/d) – IT-Hardware / Drucker & Scanner

Job Summary

This role is an exciting opportunity for professionals with an electrical engineering background, such as electricians or electrical installers, to transition into modern IT technical support. The successful candidate will join the support team, primarily providing remote and occasional on-site assistance to customers in the Hamburg area regarding the installation, setup, and use of Auto-ID devices, including label printers and scanners. Key responsibilities involve analyzing and resolving technical faults, performing maintenance and repair on hardware, and meticulous documentation within a ticketing system. The position requires strong technical comprehension, excellent problem-solving skills, and a willingness to learn new IT hardware systems. This is a full-time, permanent position offering structured training, making it ideal for career changers looking to specialize in IT hardware service.