IT Help Desk Support Specialist | "Mein Sport? IT Support!", Supporter (m/w/d) im Help Desk

Job Summary

This role involves providing essential IT support for a leading company in the Nuremberg region, focusing on maintaining and optimizing IT systems. Day-to-day responsibilities include consulting, maintenance, and upkeep of IT systems via phone, written communication, and remote access. You will be responsible for receiving, classifying, and processing support requests using a ticket system, and actively assisting with IT projects such as system migrations and rollouts. The ideal candidate holds a degree in IT System Integration or equivalent qualification, possesses initial professional experience in IT support, and has strong knowledge of Windows operating systems and common applications. This is an attractive opportunity offering a permanent contract, hybrid work options (including home office), professional development opportunities, and a strong emphasis on work-life balance within a global network.