IT Workplace Management Specialist | Mitarbeiterin/Mitarbeiter im Bereich IT-Arbeitsplatzmanagement (m/w/d)

BG BAU BG der Bauwirtschaft

Berlin, Berlin, Deutschland
Published Dec 16, 2025
Full-time
Permanent

Job Summary

Join a leading German construction industry insurance provider as an IT Workplace Management Specialist, focusing on ensuring seamless IT service delivery across multiple locations. In this role, you will be crucial in managing IT procurement, rights management, telecommunications, and groupware services. Day-to-day tasks involve creating and managing IT service requests and orders (Request Fulfillment), independently advising specialist departments, and controlling and settling monthly support flat rates and services from external IT providers. You will also participate in hardware rollouts (e.g., notebooks, monitors) and handle identity and access management. The ideal candidate will have a completed IT vocational training or a related qualification with IT certifications (e.g., ITIL/COBIT). This position offers a secure, permanent contract, attractive compensation based on the BG-AT collective agreement, 30 days of vacation, and options for mobile working, making it an excellent opportunity for a service-oriented IT professional.

Required Skills

Education

Completed vocational training in an IT profession (e.g., Digitalization Management Clerk, IT Specialist for Application Development or System Integration, IT System Electronics Technician) or a completed vocational training as a Social Insurance Specialist with an IT additional qualification (e.g., ITIL/COBIT certification, Microsoft Certified Engineer)

Experience

  • Professional experience in IT-Service-Management Frameworks (e.g., ITIL)
  • Experience with procurement and billing processes (SAP)
  • Experience in supporting specialist departments regarding IT requests

Languages

Not specified

Additional

  • Preferred location in Berlin, Hannover, Wuppertal, or Munich. Full-time or part-time employment possible. Must be eligible to work in Germany (work permit not specified but implied by location).