IT Technician | IT-Techniker (m/w/d) - Referenznummer: 161225-2-FFM

Job Summary

This role as an IT Technician in Frankfurt am Main involves the preparation, setup, and independent execution of automated and customized customer installations. Key daily tasks include rigorous quality assurance using existing tools, performing Asset Service (device data capture, processing, personalization), and maintaining customer databases. The technician is responsible for configuration problem identification, ensuring order completeness for subsequent processes, and independently managing status updates within the manufacturing process, specifically using tools like REMEDY. Furthermore, the role requires identifying system weaknesses and escalating them promptly. A crucial aspect is serving as a technical point of contact and mentor for Junior Technicians. Candidates must have completed training as an IT Specialist for System Integration or possess comparable qualifications, alongside routine experience in hardware setup and teardown, and familiarity with ticket processing. The position offers deployment in renowned companies, above-tariff salary, and excellent opportunities for career starters and lateral entrants.