IT Service Employee | Mitarbeiter IT Service (m/w/d)

Job Summary

This role involves providing essential IT support as the first point of contact within the Helpdesk, focusing on meticulous documentation of all work using standard ticketing systems. The successful candidate will be responsible for installing and managing software and operating systems, supporting Incident and Service Request Management, and ensuring compliance with internal and legal regulations. Key requirements include a completed technical education or equivalent qualification, professional experience handling IT hardware like PCs and printers, and knowledge of Windows 10 and 11 operating systems. This position, located in Wolfsburg, offers structured onboarding, continuous professional development, and the potential for permanent employment after an initial temporary contract, making it an excellent opportunity for those seeking to advance their IT support career.