Onsite IT Service Technician | IT Servicetechniker (m/w/d) Onsite

Job Summary

The Onsite IT Service Technician, based in Hamburg, will be responsible for providing comprehensive IT support across various end devices and IT environments to ensure smooth day-to-day operations. Key responsibilities include performing hands-on troubleshooting of hardware and software issues on devices such as desktops, notebooks, and iPhones, setting up new workstations, and managing IT equipment relocations. The role involves direct, personal interaction with users onsite and meticulous documentation of all service activities. Candidates should possess a completed IT qualification, such as an IT Specialist for System Integration, coupled with professional experience in IT support. Essential skills include strong knowledge of Windows client operating systems and familiarity with ticketing or ordering systems. This position offers flexible working hours, continuous professional development, and the opportunity for permanent employment after an initial temporary contract.