IT Support Specialist | IT Supporter (m/w/d)

Job Summary

This role is ideal for an ambitious IT professional looking to connect technology and people by ensuring seamless system operations. As an IT Support Specialist, you will be responsible for the implementation and maintenance of software and servers, alongside the installation, replacement, and servicing of hardware. A significant part of the role involves providing technical and application-related support to users via phone, remote access, or on-site visits. You will also coordinate closely with higher support levels (3rd Level Support, departments, and service providers) while focusing on documenting and resolving disruptions to maintain high system availability. Candidates should possess a relevant technical qualification, such as a System Integration Specialist or IT Assistant, coupled with proficiency in Windows client/server environments and M365.