IT Onsite Support Engineer | IT Onsite Support Engineer (m/w/d)

Job Summary

This role is an exciting opportunity for an IT Onsite Support Engineer to join an IT services and engineering solutions company in Kassel, Germany, providing global expertise. The position focuses on direct, hands-on support within the client environment and offers a secure, long-term career path with opportunities for personal development in an international setting. Day-to-day responsibilities include installing and managing hardware and software through the entire life cycle, performing first and second-level support directly for users, and resolving complex hardware, software, network, and communication system faults. The role requires meticulous documentation of technical processes, inventory data maintenance, client environment administration, and participation in regular on-call duties. Candidates should have a completed IT vocational training or equivalent qualification and approximately two years of professional experience, coupled with good proficiency in both German and English.