Service Design Consultant | Consultant Servicedesign (m/w/d)

puro Personaldienstleistung GmbH

Hannover, Niedersachsen, Deutschland
Published Dec 15, 2025
Full-time
Permanent

Job Summary

This role is an exciting opportunity for an experienced Service Design Consultant to join a successful IT company in Hannover, specializing in infrastructure solutions, service management, engineering, and migration, primarily serving industrial clients. The consultant will be responsible for analyzing complex customer requirements concerning business processes, infrastructure, applications, and services. Day-to-day tasks involve developing tailored solution and service concepts, designing Managed Service offerings within customer projects, and evaluating the feasibility of tenders. A key part of the job is coordinating suitable services from operational units and integrating them into a comprehensive service design. The ideal candidate possesses extensive practical experience in IT service design, managed services consulting, and deep process knowledge in IT infrastructure, including data centers, workplace services, and security. This position offers flexible working hours, options for remote work, and ample opportunities for professional development, driving innovation and optimizing the Managed Service portfolio.

Required Skills

Education

Not specified

Experience

  • Long-term practical experience in the design, conception, and planning of complex IT services
  • Long-term practical experience in the preparation of IT solution concepts
  • Several years of experience as a consultant in the IT sector or in the sales of Managed Services
  • Practical experience with the provision of Managed Services, preferably for data centers or in the fields of Workplace Services, Client Design, Client Management, Server, and Storage

Languages

German (Basic)English (Basic)

Additional

  • Class B driving license required