IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

The IT Service Technician will provide essential onsite support for Windows end devices directly at client locations, primarily supporting industrial companies utilizing Managed Services. Day-to-day responsibilities include setting up, dismantling, and reconfiguring IT workstations, deploying new hardware, personalizing devices, and providing user instruction on software and hardware usage. A core function is managing the entire lifecycle of IT incidents: accepting disturbances via a ticket system, processing solutions, and meticulously documenting all work processes. The ideal candidate holds a completed vocational qualification in the IT field (e.g., IT Specialist for System Integration or IT System Electronics) and possesses knowledge of asset management, Active Directory user administration, and fundamental network technology. This role offers a diverse and varied field of tasks with regulated working hours and the option for direct employment after an initial temporary contract, making it an attractive opportunity for a professional seeking stable IT support work.