IT Service Technician | IT Service Techniker w/m/d

Computacenter AG & Co. oHG

Köln, Nordrhein-Westfalen, Deutschland
Published Dec 15, 2025
Full-time
Permanent

Job Summary

This role involves supporting public sector clients as an IT Service Technician, focusing on maintaining and upgrading critical IT infrastructure. Day-to-day responsibilities include troubleshooting and resolving incidents based on pre-qualified tickets, executing IT rollouts, migrations, and office relocations, and collaborating closely with team members. A core part of the job is performing physical connections, hardware installations, and upgrading/adapting IT equipment according to instructions, including hardware repairs based on provided parts and solutions. The ideal candidate possesses a completed technical vocational education or equivalent practical experience, strong knowledge of hardware from common manufacturers, and excellent proficiency in current Microsoft operating systems. This is an exciting opportunity for professionals who enjoy direct client interaction within the public service sector.

Required Skills

Education

Completed technical vocational education, retraining, or comparable qualifications

Experience

  • Professional experience in a comparable role
  • Practical knowledge gained through technical vocational training or equivalent retraining

Languages

German (Fluent)

Additional

  • Valid Class 3/B driver's license required for travel to various client locations.