IT Specialist - System Integration / Customer Support | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This role is for an engaged IT Specialist, preferably in System Integration, or an equivalent qualified individual, including career changers, to join a growing IT department within a full-service media and advertising agency. The core responsibility is providing first-class technical support to small and medium-sized enterprise customers, primarily via phone and online channels. Day-to-day tasks involve registering and managing domains, analyzing, and resolving technical issues related to email accounts and associated problems using remote maintenance software. The ideal candidate must possess strong technical problem-solving skills and a relevant professional qualification. This position offers a stable, full-time, permanent contract with solid core working hours, a friendly, future-oriented team environment, and opportunities for personalized learning and professional development.