IT Specialist - System Integration / Customer Support | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This role is for an engaged IT Specialist, ideally with a background in System Integration, to join a rapidly expanding IT department within a full-service agency specializing in external corporate presentation for SMEs. The core responsibilities involve providing first-class technical support to customers via phone and online channels, focusing on troubleshooting and resolving issues related to technical problems, email accounts, and related services using remote maintenance software. Additionally, the role includes the registration and management of customer domains. The ideal candidate possesses strong technical problem-solving skills and a completed vocational training as an IT Specialist for System Integration or a comparable qualification. This position offers varied and independent work in a friendly, future-oriented team with flat hierarchies, personalized learning opportunities, and a modern, pleasant work environment with solid core working hours.