Administrative Officer for E-File Application Support | Sachbearbeiter/in (w/m/d) Anwendungsbetreuung E-Akte

Job Summary

This role involves supporting the operation and administration of the city's electronic file (E-File) systems within the IT department. The successful candidate will be responsible for the configuration, monitoring, and maintenance of servers running the Document Management System (DMS) software, ensuring seamless operation and high availability. Key tasks include technically integrating new administrative units into the DMS, managing user rights and interfaces with specialized departmental applications, and implementing robust security and disaster recovery measures. Candidates should possess a degree in Informatics or a related field, or equivalent professional experience, coupled with deep knowledge of application support, incident, problem, change, and release management processes. This is an attractive opportunity to contribute significantly to the digitalization and modernization of the City of Darmstadt, offering a secure, permanent position with family-conscious policies.