MS Teams Enterprise Voice Specialist | Spezialist (m/w/d) MS Teams Enterprise Voice

Ratiodata SE

Duisburg, Nordrhein-Westfalen, Deutschland
Published Dec 12, 2025
Full-time
Permanent

Job Summary

This role seeks an MS Teams Enterprise Voice Specialist to join one of Germany's largest system houses, focusing on managing and optimizing cloud communication solutions. Day-to-day responsibilities involve the administration and configuration of the Microsoft Teams Phone System, specifically utilizing Direct Routing, and managing Session Border Controllers (SBCs) and associated number plans. You will be crucial in monitoring voice services, troubleshooting complex issues, and actively participating in major telephony migrations to Microsoft Teams. Furthermore, you will implement new voice features, collaborate with internal IT teams, and ensure technical documentation meets compliance and security standards. The ideal candidate brings initial professional experience with Microsoft 365, VoIP, or Unified Communications, coupled with strong knowledge of the Teams Admin Center and SBC technologies. This position offers an opportunity to shape the future of enterprise communication technology within a large, established organization, supported by benefits like mobile working and flexible hours.

Required Skills

Education

Completed vocational training or university degree in IT (e.g., IT Specialist, Computer Science)

Experience

  • Initial professional experience with Microsoft 365, VoIP, or Unified Communications
  • Experience in technical troubleshooting and analysis

Languages

Not specified

Additional

  • Not specified