Onsite IT Support Specialist | Mitarbeiter im Onsite Support (m/w/d)

wu personal GmbH Berlin

Berlin, Berlin, Deutschland
Published Dec 12, 2025
Full-time
Permanent

Job Summary

This role involves providing essential onsite IT support across the Berlin and Brandenburg region, focusing on the maintenance and configuration of hardware and software for corporate clients and public administration. Key responsibilities include setting up and configuring IT workstations, assisting with large-scale IT rollouts and office moves, and managing the installation and replacement of standard and specialized hardware. The specialist will also handle the lifecycle management of IT equipment, including issuance, retrieval, and inventory management, while meticulously documenting and tracking support tickets. Candidates must possess a relevant IT qualification or demonstrable professional experience in IT support, excellent knowledge of Microsoft products and standard hardware, and strong communication skills for effective field service. A driving license (Class B) and fluency in German (C1) along with good English (B2) are mandatory for this challenging and dynamic field service position.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Systems Sales Clerk) or equivalent qualification

Experience

  • Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Systems Sales Clerk) OR
  • Demonstrable professional experience in IT support
  • Experience working in a customer-oriented manner

Languages

German (Fluent)English (Intermediate)

Additional

  • Driving license (Class B) required; Work location in the greater Berlin and Brandenburg area; Requirement for Field Service Support.