Onsite IT Service Technician | IT Servicetechniker Onsite (m/w/d)

Job Summary

This role is ideal for a skilled IT professional ready to provide essential onsite and remote technical support within a leading German IT service company. The successful candidate will be responsible for managing qualified fault acceptance via ticketing systems and email, performing initial error analysis, and implementing first-level solutions for both hardware and software issues. Day-to-day tasks include hands-on activities such as setting up and dismantling hardware components, maintaining asset data, and diligently documenting all processes and solutions within the knowledge database. Key requirements include a completed IT vocational training or equivalent qualification, proficiency with Windows 7/10 and Microsoft Office, and experience using ticketing and remote support tools. This position offers long-term assignments and a high chance of permanent takeover by the client, making it an excellent career step in a rapidly growing sector.