IT Service Technician (Onsite) | IT-Servicetechniker (m/w/d) (Onsite) - Referenznummer: 101225-1-REG
BFI Informationssysteme GmbH
Job Summary
This onsite IT Service Technician role, based in Regensburg, involves providing crucial IT service support to end-users within a running operation. Day-to-day tasks include efficiently processing and documenting support tickets, performing hardware diagnostics, and executing replacements and repairs of IT end devices. The technician will also be responsible for setting up iPhones, managing IT equipment relocations, installing and configuring standard printers, and conducting stockkeeping and inventory management within the IT system. This position requires a background as an IT Specialist for System Integration or equivalent qualification, practical experience with customer support, and familiarity with Windows, Office, and iOS software environments. This is an attractive opportunity for both experienced professionals and career starters, offering above-tariff fixed monthly salaries and opportunities for professional development within complex project environments across Germany.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- Experience in customer support
- Experience in ticket processing
- General experience in PC hardware and peripherals
- Reliable, independent, and process-oriented work ethic
Languages
Additional
- Location constraint: Regensburg
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