IT Field Service Technician (System Integration) | Fachinformatiker Systemintegration (m/w/d) Außendienst

expertum GmbH

Dormagen, Nordrhein-Westfalen, Deutschland
Published Dec 9, 2025
Full-time
Permanent

Job Summary

This role seeks an IT Field Service Technician specializing in System Integration to join a long-standing IT service company, operating primarily in the Cologne/Düsseldorf region. The core responsibilities involve the hands-on installation, commissioning, maintenance, and repair of complex multifunctional office systems, including copiers, printers, and scanners. A key part of the role is integrating these devices into existing network environments, performing detailed fault analysis, and providing technical support both on-site and via remote access. Candidates must possess completed vocational training in information electronics or have comparable profound technical knowledge, coupled with a solid understanding of network technology and general IT skills. While experience with specific manufacturers like Konica Minolta or Develop is beneficial, a strong foundation in supporting various office systems is essential. This permanent position offers excellent benefits, including a company car for private use, professional gear, and robust opportunities for continuous professional development.

Required Skills

Education

Completed vocational training in Information Electronics for Office Systems or comparable technical qualification

Experience

  • Professional experience in the support and maintenance of copy, print, fax, and multifunctional systems
  • Experience with devices from manufacturers such as Konica Minolta or Develop is desirable
  • Professional experience in fault analysis and troubleshooting IT systems

Languages

Not specified

Additional

  • Driver's License Class B; Willingness to work in Field Service (Außendienst) in the Cologne / Düsseldorf region; Willingness for continuous professional development