IT Support/Service Technician (Hardware) | IT-Support-/Servicetechniker (m/w/d) Hardware - Referenznummer: 091225-1-BER

Job Summary

The BFI Group, an established IT service provider operating across Germany since 1998, is seeking an IT Support/Service Technician specializing in hardware for their Berlin location. This role is crucial for maintaining efficient end-user operations through hands-on, classical onsite support and IMAC (Install, Move, Add, Change) services. Day-to-day responsibilities include setting up and dismantling workstations, troubleshooting issues directly with users, managing the life cycle of IT equipment (including deployment and wiping of notebooks), and handling tickets within the service system. The ideal candidate will have a background in IT system integration or a comparable qualification, possess foundational knowledge of Windows and macOS, and be comfortable working in a structured, high-demand environment, potentially including shift work. This position offers an above-average, fixed monthly salary, individual training opportunities, and excellent prospects for career starters and lateral entrants to gain valuable professional experience in complex project environments, with potential for client takeover.