Customer Service Representative (French Speaking) | Customer Service (m/w/d) Französisch (m/w/d)

Job Summary

This role is an excellent opportunity to join an established industrial/manufacturing company, focusing on operational purchasing and customer satisfaction. The successful candidate will be responsible for handling customer inquiries and orders primarily in French, ensuring first-class service and high customer satisfaction. Key daily tasks include communicating with internal departments to resolve issues, managing customer data and systems, and supporting the creation and follow-up of quotes. You will also handle complaints and returns, engage in proactive customer care, and assist with administrative duties within the Customer Service department. Essential qualifications include fluent French (written and spoken), good command of German and English, and prior experience in customer service or related fields. This position offers an unlimited contract in a professional, supportive environment with structured processes.