Service Technician Team Lead | Servicetechniker Teamleiterfunktion (m/w/d)

Job Summary

This role is for a Service Technician with Team Lead responsibilities in Hamburg, working for a market-leading IT solutions and service management company. The successful candidate will be instrumental in coordinating technicians, proactively identifying system weaknesses, and ensuring the quality of new employee onboarding. Day-to-day tasks involve resolving software and hardware issues within set timeframes and maintaining thorough documentation. The ideal candidate will possess an IT education or equivalent, with strong knowledge of Windows, iOS, Office, Adobe, and ticketing systems, alongside proficiency in PC and notebook hardware. This position offers significant autonomy, extensive training, and opportunities for further professional development within a supportive environment, making it an attractive opportunity for a skilled IT professional looking to take on leadership responsibilities.