Campus Technician (Hardware and Peripherals) | Campus Techniker (m/w/d) Hardware und Peripherie

Job Summary

This role is ideal for a technically inclined individual, potentially a career changer or a qualified IT professional, who thrives in a service-oriented environment. As a Campus Technician, you will be crucial in maintaining the operational readiness of client IT workplaces. Daily tasks involve receiving and qualifying customer inquiries via ticket system, phone, and email, followed by performing repairs on clients, mobile devices, and peripheral equipment. You will handle the IMAC/R (Install, Move, Add, Change, Retire) processes and manage incidents related to operating system, software, and hardware issues. Key responsibilities also include setting up and cabling workstations and managing assets within the client's designated tool. The ideal candidate possesses strong hardware/software experience, analytical thinking, and a structured, independent working style, supported by a relevant electronic or commercial vocational qualification.